UX Research · Live online
Moderated Usability Testing
Facilitate calm, unbiased sessions that surface actionable interface issues.
Introductory 3 weeks · online Evening clinics (GMT)
Certificate: Not awarded £980 GBP
Overview
From pilot tasks to severity tagging, you will practise live moderation and post-session synthesis. Designed for practitioners supporting UI and UX for digital product teams.
What you work through
- Task writing drills with scope control
- Neutral probing language scripts
- Note-taking approaches for triads
- Severity rubric adapted from industry practice
- Reporting formats for mixed stakeholder audiences
Outcomes
- Run a moderated session with clear tasks and recovery paths
- Prioritise findings using a transparent severity framework
- Deliver a concise readout with reproduction steps
FAQ
You practise with cohort peers and provided personas; recruitment logistics are outlined but not operated for you.
We cover consent and storage principles; you must follow your organisation’s policies.
Not the focus—qualitative moderation and qualitative synthesis only.
Learner notes
Moderated Usability Testing helped me stop leading the witness—Daniel’s probing examples are specific to interface tasks, not generic coaching lines.